Question 1

What services will I receive ?

Accepted Answer

Daily Living Support:
Includes housekeeping, shopping, cooking, and cleaning, so you don’t have to worry about daily chores.

Personal Care:
Assistance with bathing, dressing, and hygiene to ensure comfort and safety.

Health Monitoring:
Regular checks on blood pressure, blood sugar, and other health indicators, along with professional health advice.

Emergency Response:
24/7 emergency call system and home safety monitoring to ensure timely assistance.

Emotional Companionship & Social Engagement:
Scheduled companionship visits and social activities to reduce loneliness and improve mental well-being.

Question 2

How is the service fee calculated ?

Accepted Answer

Service fees vary based on the level of care, frequency of service, and specific needs. Basic care services typically cost around AUD 10,500 per year, while advanced care may go up to AUD 61,300 per year. A detailed quote will be provided after a comprehensive assessment, ensuring transparency and clarity in pricing and service scope.

Question 3

How do I start the assessment and service customisation ?

Accepted Answer

You can schedule an initial assessment by contacting us by phone. Our care consultant will conduct a one-on-one consultation to understand your health condition and daily needs. A professional team will then perform an in-home assessment and develop a personalised care plan tailored to your needs.

FAQ's & Resources

Questions ? Look Here .

Need more details ?

Here's our full resources, download now .

NDIS Application Guide

Detailed Handbook for Home Care Package

Our Service Brochure

For more information, please visit our "Contact Us" page
or call our customer service hotline.